1. All our orders are custom-made, so it generally takes 1-3 weeks to be shipped, depending on the availability of the product.

2. If you require an urgent order, please contact us at +91-9830682827. The production period of urgent orders will be at the discretion of Adiba.

3. After being shipped, all orders generally take 2-4 working days to be delivered. We have tie-ups with different courier companies for delivery depending on the pin-code. In some cases, orders may be shipped via India Post, which may take 5-7 days for delivery due to inaccessible pin codes.

4. All our products undergo quality checks and are manually inspected in detail before shipping.

5. If you receive a shipment that is tampered or opened at the time of delivery, please inform us within 48 hours and provide a picture sent via email to adibajodhpur@gmail.com or on WhatsApp at +91-9830682827. Please ship the unused product back to us at the following address:
Adiba
A-328, Shastri Nagar
Jodhpur - 342003
Attach the invoice of the garment once you ship back the order. Once received at our office, the order will undergo a quality check. If the item fails to meet our quality standards, we will not accept a return/exchange, and the item will be shipped back at the customer’s expense.

In the case of a return of the tampered parcel after going through quality control, a credit will be processed via email for the same amount paid by the customer at the time of checkout.

6. Our shipping policy is subject to change periodically. Please review it frequently to stay updated regarding any changes.